Description:

This project focused on mitigating academic disparities for international students at the University of Cincinnati. Through a blend of surveys, interviews, and autoethnography, the team explored challenges like communication barriers and developed the UC Digi Assist Kiosk. This solution aims to offer accessible, comprehensive support, enhancing the academic journey for international students.

Process:

• Problem identification via literature review and personal insight.

• Data collection through surveys and interviews with students and staff.

• Data analysis to extract insights, particularly on communication issues.

• Development of design principles based on insights.

• Ideation of solutions, leading to the proposal of the UC Digi Assist Kiosk.